Frequently asked questions

The questions we get asked most.

Plain answers about what HearAbouts is, how it works, how moderation and privacy are handled, and how to get involved as a resident or as an organisation.

1 · About HearAbouts

What HearAbouts is, and where it sits

2 · For residents

Sharing your voice

3 · Outcomes & how things are measured

Where the numbers come from

4 · For organisations

Using HearAbouts in your work

5 · Data, privacy & security

How we look after your information

6 · Intellectual property & content rights

Who owns what

7 · Getting involved

How to take part

Still have a question?

We’re a small team and we read every message.

Drop us a line and we’ll come back to you. If you’re asking on behalf of an organisation, the For organisations page is the quickest place to start.