Councils, housing associations, charities and other local organisations can ask residents questions, review feedback on the map and link it to the projects they run.
This example shows how residents respond to six wellbeing statements. With more responses, organisations can compare results across themes and over time.
“I feel safe walking after dark”
+4% this month“I have easy access to green spaces”
+2% this month“There is enough to do for all ages”
-3% this month“Street and pavement quality is good”
-5% this month“I feel connected to my community”
+1% this month“Health support is easy to access”
-2% this monthTrack the percentage of residents who agree with each wellbeing statement from month to month, and explore the results by theme.
Illustrative sample data · UK pulse responses, Oct 2024 – Mar 2025 · Based on 847 residents
Organisations can ask a question in one of their resident communities, or across all of them, and see responses as they come in. An optional theme helps categorise each question.
“Where would you most like to see a new warm, welcoming community space in your area?”
“If we added a new cycle route, which stretch would make the biggest difference to your daily life?”
“What makes you feel safe, or unsafe, on your estate after dark?”
Organisations can target questions to one resident community or all the communities they manage. Add an optional theme for categorisation and follow responses as they arrive.
See what people are raising before deciding where to focus time, funding or resources. Community responses can also provide useful local evidence when developing projects or making the case for investment.
Link projects to the issues and priorities they are intended to address. Where appropriate, outcomes and social value can also be measured through the Social Value Engine.
Connect community voices with the projects that respond to them, so residents can see what has happened since an issue was raised and what changed as a result.
Projects can show what is being delivered, where it is happening, the investment involved and the community voices or priorities connected with it.
LED footpath lighting across three estate paths that residents have repeatedly raised as feeling unsafe after dark.
22 venues opening as warm spaces during cold spells, shaped with input from people who used the previous winter’s network.
A segregated cycle route connecting the docks regeneration area with the city centre.
A vacant unit being converted into shared workshop space for makers under 30.
A six-month pilot extending free travel for over-60s until 9pm, with a reported 28% increase in evening journeys.
A three-year delivery partnership bringing five overlapping food provision contracts into a single programme.
HearAbouts works alongside the Social Value Engine, which organisations use to measure and report social value. Residents can see local projects and the community feedback linked to them in HearAbouts.
